Solutions
Above Promotions collaborated with the internal legal counsel, executive and technology teams to create a response, focusing on the unique challenges posed by insider threats, how the company improved its internal processes, and the steps employees could take to mitigate fallout from the breach.
Our services included:
Incident Response Plan Development: Worked with the internal stakeholders to enhance the incident response plan, addressing the specific risks associated with insider threats, employee terminations, data controls, and unauthorized access.
Technical Assessment: Participated in the technical assessment to identify the areas of communications that were inept when dealing with letting employees go, the extent of the communications and controls language, and potential vulnerabilities in the online education security infrastructure.
Communication Strategy: Crafted a communication strategy that addressed legal implications and provided clear and transparent information about the technical aspects of the breach. This strategy included internal and external communications to reassure employees, vendors, and educational institutions the breach was contained and the measures the company implemented to prevent future incidents.
Training: Provided targeted communications for incident response training for internal teams, emphasizing the awareness and prevention of insider threats and unauthorized access.
