Transforming EKI Digital's Online Presence

EKI Digital, a provider of digital transformation solutions for both government and private enterprises, sought to enhance its online presence and align its digital platform with the evolving needs of its diverse client base.

Objectives

EKI Digital faced the challenge of optimizing its online presence to cater to a diverse client base in both government and private sectors. They required a website overhaul using their existing CMS that not only showcased their digital transformation solutions but also adhered to privacy and state regulations.

Solutions

Website Enhancement and Content Optimization: Above Promotions initiated the engagement by collecting buyer personas and value propositions for four distinct target personas. The team delved into understanding each persona’s customer journey and sales cadence, ensuring a tailored approach to cater to the diverse needs of EKI Digital’s clients.

The Duda CMS template was transformed from a single-page structure to a multi-page setup to support the customer journey, covering Services, Work, and Leadership Information. The News and Contact Page layout were updated to enhance user experience and provide accurate location information. Additional pages were added to support the unique customer journeys of the four identified personas.

User-Centric Design and Accessibility: The website’s main navigation was streamlined for intuitiveness, ensuring users could easily navigate and find key information. Clear calls-to-action (CTA) were strategically placed on every page to guide visitors toward desired actions. The website design aligned with EKI Digital’s brand feel, and inclusivity and diversity were emphasized.

Content Readability and Compliance: Above Promotions ensured that the website copy was readable, friendly, and clear and compliant with privacy and state regulations. Attention to detail was given to correct spelling and grammar throughout the site. All design elements were consistent, and pages were linked to provide a seamless user experience. Virtual devices were used to test for desktop, laptop, iOS, and Android functionality.

Performance Optimization and Virtual Meetings: Changes to the website were executed while maintaining current performance statistics. Virtual meetings were utilized to collaborate effectively with the client and make real-time adjustments as needed.

Benefits

  • EKI Digital’s website transformation showcased its digital transformation solutions effectively.
  • The revamped site adhered to privacy and state regulations, mitigating potential compliance issues.
  • User-centric design and optimized content improved the overall user experience.
  • Enhanced website navigation and clear CTAs guided visitors through key information.
  • The website’s inclusive and diverse design reflected EKI Digital’s commitment to a broad client base.
“Above Promotions delivered great content and a beautiful site. Their expertise in privacy and state regulations saved us from future violations. We're pleased with the work they provided us on budget and time for us to approach and win new clients.`` - Dawn Stevens, EKI Digital

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