Case Study- Regional Nonprofit Under Ransomware Attack -

Regional Nonprofit Under Ransomware Attack

A regional nonprofit organization dedicated to community service sought assistance from our organization when it fell victim to a ransomware attack.

The attack jeopardized sensitive donor information and disrupted the organization’s ability to provide essential services to the community.

Objectives

The primary objective of engaging with Above Promotions was to empower our client, a regional nonprofit organization dedicated to community service, in effectively responding to and recovering from a ransomware attack.

Solutions

Above Promotions collaborated with the nonprofit to provide a tailored response for written and verbal communications for the regional nonprofit:

Training Program: Developed and delivered cybersecurity communications training programs for nonprofit staff, focusing on ransomware awareness, best practices, and incident response procedures.

Incident Response Plan Creation: Collaborated in creating a comprehensive incident response plan, outlining clear steps to be taken.

Tabletop Exercises: Several months after the incident, participated in tabletop exercises to simulate real-world ransomware incidents, allowing nonprofit staff to practice and refine their response strategies.

External Communication Strategy: Designed a communication strategy for external stakeholders, including donors and the local community, in the event of a ransomware incident. This included pre-drafted communication templates for a prompt and transparent response.

Benefits

The nonprofit successfully recovered from the ransomware attack.

The incident response plan and communication strategy ensured a quick and transparent response, preserving the organization’s reputation and maintaining the trust of donors and the local community.

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